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Managing Director
Bob has dedicated his lifetime to commercial cleaning, starting as an office clerk in 1960 and rising to General Manager at a large Wellington cleaning business, before purchasing an Auckland-based cleaning company in 1981. He built it from a $1million per annum company into a $70million enterprise, merging with the former Government-owned Quality Service Enterprises, selling out and retaining the Auckland and Hamilton operations, which continue under his leadership as United Cleaning Services. Bob is a former President and Life Member of the BSCNZ (Building Service Contractors of New Zealand) and current World President of the WFSBC (World Federation of Building Service Contractors). As Managing Director of United Cleaning Services, Bob’s role is to oversee the running of the company and the development of the management team and structure for the future growth in Auckland and Hamilton.
Director
Proving that cleaning is in the blood, Peter has followed his father into the company, starting with United Cleaning Services part-time as a student before going on to gain wide experience in overseas roles, including Britain’s largest cleaning company. Returning in 1997, Peter became a shareholder and director, with responsibilities including the overseeing of the sales and administration teams. Peter is also directly involved with contract negotiation and retention.
Director / General Manager
Mark joined United Cleaning Services in 1997 after serving ten years with New Zealand Police where his duties included being part of the Specialist Search Team. Mark was appointed General Manager in 2000 and became a shareholder in 2008, he is also Operations Director. It is this senior management experience, combined with Mark’s comprehensive police career, that enables Mark to provide an efficient, experienced and professional standard of client management.
Director / Regional Manager, Hamilton
Established the Hamilton branch for United Cleaning Services in 1986, following 13 years with the Ministry of Agriculture & Fisheries. Built Hamilton branch into one of the largest commercial cleaning operations in the region. A shareholder and director since 2006.
Operations Management Staff
Both branches have an Operations Manager who is responsible for the overall performance of the Operations Teams at their respective branches. The Operations Managers are involved in client liaison, quality control and monitoring the performance of their division managers. Working with these Operations Managers is a team of Divisional Managers who are responsible for the day-to-day running of contracts. Both branches have a dedicated person allocated to staff training, which is carried out during the employee inductions. Key and specialist staff are also given training through the ITO Training System or other outside training professionals.
Site Supervisors
Sites that have three or more cleaners have a site supervisor who is responsible for the day-to-day supervision of the cleaners, re-ordering of supplies and assisting the management team with the running of these sites. The site supervisors are generally hands on, working closely with their team and who, in turn, are available to clients on mobile phone 24 hours a day. They undergo regular Supervisor Training and leadership courses to build their skills.
Cleaning Staff
United Cleaning Services employs 150 staff in Auckland and 130 staff in Hamilton and surrounding centres. Most of these staff are full-time employees who clean a number of sites. We also have our own full-time window cleaning crew.
Casual Crews
We currently operate several casual crews who carry out many of our one-off cleans, builder’s cleans, emergency clean-ups and specialised work such as stripping and sealing floors, scrubbing and maintaining of stone floors, carpet shampooing, anti-static treatments and exterior cleans.